Privacy Policy

Privacy Policy

Last updated: May 2025

The Lowkey Living ("we", "us", or "our") operates this website. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Sensitive Personal Data) Rules, 2011 of India.

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping and billing address
  • Payment Information: We do not store card details. All payments are processed through secure third-party gateways (Razorpay, UPI, etc.)
  • Device & Usage Data: IP address, browser type, pages visited, time spent on site
  • Order Information: Products purchased, order history, transaction IDs

2. How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations, shipping updates, and delivery notifications
  • To respond to customer service queries
  • To improve our website and product offerings
  • To send promotional communications (only if you have opted in)
  • To comply with legal obligations under Indian law

3. Sharing of Information

We do not sell or rent your personal information. We may share it with:

  • Logistics partners — for delivery (name, address, phone only)
  • Payment gateways — for secure transaction processing
  • Legal authorities — if required by Indian law or court order

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, as required under the IT Rules 2011.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at abhishek6525425@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

8. Contact

📧 abhishek6525425@gmail.com
📞 +91 91400 72286
📍 Mumbai, Maharashtra, India